Return Requirements

  • Returned products must be in brand new, mint condition.
  • All returns require an RMA (Return Merchandise Authorization) number.
  • Marine Dynamics, Inc. will only issue RMAs within 14 calendar days following customer's receipt of shipped product. If we cannot verify this date (from our shipper's tracking records), then we will allow only 14 calendar days from our receipt of payment.
  • Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.
  • Software must be unopened and in the original sealed packaging.
  • Any blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.
  • Please note that the warranty card must not be filled out.
  • SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE

Returns must be received by Marine Dynamics, Inc. within 14 calendar days after our issuing an RMA. After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item. You will be refunded in the same method in which you paid for the merchandise originally. If a check refund is due, please be advised that it may take up to 30 days to receive your refund. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.

Shipping Charges

Original shipping charges are not refundable. Shipping charges on returned products are the responsibility of the customer. Marine Dynamics, Inc. will match the shipping method and pay for shipping charges on replacement or exchanged products. We strongly recommend you fully insure your return shipment in case of loss or damage.

Restocking Fee

  • A 19% restocking fee will be charged unless the item is defective, damaged, you received the wrong item, or law prohibits the fee.
  • A restocking fee of up to 25% will be charged on special products as noted and an additional fee may be charged for products returned as defective that test to be operational upon return.
  • Additionally, any return that has missing accessories or is incomplete in packaging may be rejected or will be subject to an additional restock fee to cover the price of the missing item.

Manufacturer's (End-User) Warranties

Marine Dynamics, Inc. does not offer any express warranties; however, many of the products are covered by Manufacturers' Warranties. Manufacturers' warranty details are typically available at the manufacturer's website. Manufacturers' warranties can also be obtained for free by contacting the manufacturer.

Some products must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy from the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item. More specific return policies are designated for the item categories listed below.

Physical Damage Policy

Physically damaged items cannot be returned.

Rebates/UPC Codes

Products offering mail-in rebates are not returnable once the rebates have been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable, are non-refundable, and will be rejected. Only the product manufacturer can replace any defective item missing the UPC code.

Bundle Specials

Bundle Specials contain multiple items offered together at a discounted price. Offers are valid only while supplies last. Purchasing multiple units of a Bundle Special that feature a mail-in rebate may yield only one redeemable rebate offer (per the manufacturer's "limit one per household" provision).

  • If you wish to return a Bundle Special for a refund, you must return the ENTIRE BUNDLE within specified return period from the date of purchase.
  • Note that a restocking fee of up to 25% will be applied.
  • Components within a Bundle Special may be returned for replacement only.
  • Individual items may only be returned for replacement if an RMA number is acquired within the Standard Return period.

Please note: In some cases a bundle discount has been applied to each item. You will be refunded the discounted price, which may differ from the price if you purchased it individually.

Out of Stock or Back-ordered Items

You will be issued a refund, if you return an item for an exchange (if the product qualifies for an exchange) after the product has been discontinued and we are out of stock.

Returning a DEFECTIVE ITEM

Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 14 days of original invoice date. Marine Dynamics, Inc. shall have sole discretion as to the credit method. We may issue a credit, ship a replacement product, or exchange the defective item that has been returned.

Payment Methods

We gladly accept Visa, MasterCard and Discover, PayPal., personal checks and money orders. Please note that payment via check or money order can delay your order up to 15 days.

Pay by Check

If you would prefer to pay with a paper check or money order, please mail to:

Marine Dynamics, Inc.
ATTN: Parts Department
3340 Placida Road
Englewood, FL 34224

Please note: Checks returned unpaid by your financial institution are subject to a Service Charge of $25 or the maximum allowed by law, whichever is greater. Checks returned for insufficient or uncollected funds, together with Services Charges, may be debited electronically from your account.

If a refund is due, you will be refunded in the same method in which you paid for the merchandise originally. If a check refund is due, please be advised that it may take up to 30 days to receive your refund.

Disclaimer

Marine Dynamics, Inc. attempts to publish an accurate catalog. Despite our best efforts, we are not responsible for typographical errors. Prices may change at any time. Shipping weights are actual weights and express shipments may weigh more or less due to dimensional weight calculations.Online advertised prices include all manufacturers’ incentives, are after 5% cash or trade equity, and exclude government fees and taxes, any finance charges, and any dealer documentation preparation charges. We strive for accuracy, but this pricing information may be different from actual dealer price. Marine Dynamics Inc. makes no representations, expressed or implied, to any actual or prospective purchaser or owner of this watercraft as to the existence, ownership, accuracy, description or condition of the listed watercraft’s equipment, accessories, price or any warranties. Any and all differences must be addressed prior to the sale of this watercraft. All boats are offered subject to prior sale, price change or withdrawal without notice. Not responsible for typographical errors.